Questionnaire

GUEST QUESTIONNAIRE

Dear Guest,
We would like to thank you for choosing to stay at Melrose Hotel.
Your opinion and comments are valuable to us as we constantly strive to provide the highest possible services to our guests.
We take your privacy seriously and will only use your personal information to assist you and/or provide you the services you have requested from us. View our privacy policy for details. However, from time to time we would like to contact you with details of other offers / services / competitions we provide. 

1:Poor,  2:Average,  3:Good,  4:Very Good,  5:Excellent,  N/A:Non Applicable
THE HOTEL
Rating
Facilities:
1 2 3 4 5
Cleanliness:
1 2 3 4 5
Appearance:
1 2 3 4 5
RECEPTION
Rating
Friendliness:
1 2 3 4 5
Efficiency:
1 2 3 4 5
Service:
1 2 3 4 5
ROOMS
Rating
Facilities:
1 2 3 4 5
Cleanliness:
1 2 3 4 5
Maid Service:
1 2 3 4 5
Bed Comfort:
1 2 3 4 5
Bathroom:
1 2 3 4 5
Amenities:
1 2 3 4 5
BREAKFAST
Rating
Quality of Food:
1 2 3 4 5
Food Variety:
1 2 3 4 5
Service:
1 2 3 4 5
RESTAURANT / BAR
Rating
Quality of Food:
1 2 3 4 5
Quality of Beverages:
1 2 3 4 5
Pricing:
1 2 3 4 5
Service:
1 2 3 4 5
VALUE FOR MONEY
Rating
Value for Money:
1 2 3 4 5
OVERALL RATING
Rating
Hotel Rating:
1 2 3 4 5
Intent to return:
yes no
OVERALL COMMENTS & SUGGESTIONS
Comments & Suggestions:
PLEASE TELL US WHERE DID YOU HEAR ABOUT US
Referral:
Friend Social Media Advertisement Travel Agent Internet Other
PARTICULAR MEMBER OF THE STAFF PROVE ESPECIALLY HELPFUL
Staff Name:
Melrose Hotel Rethymno
Contact
Machis Potamon and Kapetan Lemonia
Rethymno – PC 74100
Tel. : +30 28310 35494,-495,-496
Fax: +30 28310 35497
info@melrosehotel.gr
MHTE: 1041K032A0106900
Melrose Hotel Rethymno
Contact
Machis Potamon and Kapetan Lemonia
Rethymno – PC 74100
Tel. : +30 28310 35494,-495,-496
Fax: +30 28310 35497
info@melrosehotel.gr
MHTE: 1041K032A0106900
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